Friendlies Membership Terms and Conditions

  1. Friendlies Membership is issued by HBF Pharmacy Pty Ltd ABN 54 162 625 765 (Issuer).
  2. The following individuals are eligible to join Friendlies Membership:
    • individuals who attend a Friendlies Pharmacy (Friendlies) and purchase a Friendlies Membership; and
    • pensioners and concession card holders who attend a Friendlies Pharmacy and present their current pension or concession card, (Eligible Applicants).
  3. All Eligible Applicants will be issued a Friendlies membership card. A membership card is not transferable and is for the personal use of the member the card is supplied to only.
  4. By accepting the membership card and/ or using the membership card, Friendlies Members (including any additional cardholder) accept and agree to be bound by these Terms and Conditions, as amended from time to time by the Issuer.
  5. Friendlies Members are eligible to receive a 15% discount on in-store purchases made at Friendlies pharmacies. This discount does not apply to restricted pharmaceuticals, already discounted items, health services or products such as flu vaccinations, hearing devices, health checks and any other item identified as exempt by the member’s Friendlies’ Pharmacist from time to time. The 15% discount is not valid with and cannot be used in conjunction with any other offer.
  6. From time to time, Friendlies will notify members by email or post of exclusive offers on products, monthly specials and early bird access to health services offered at Friendlies pharmacies.
  7. Friendlies Members must promptly notify their Friendlies Pharmacy of any change of their address or if their Friendlies membership card is lost or stolen.
  8. By becoming a member of Friendlies, each member consents to their personal information to be collected, used and disclosed in accordance with the Friendlies’ Privacy Policy.
  9. Special offers and events may be subject to conditions such as expiry dates, availability or other exclusions and Friendlies or the Issuer may make changes to these conditions at any time without prior notice.
  10. Special offers, discounts and events are non-negotiable, non-transferable and not redeemable for cash.
  11. The Friendlies membership card is not a credit or charge card, is not transferable and remains the property of the Issuer.
  12. The Issuer may accept or reject any application for Friendlies Membership at its sole discretion.
  13. The Issuer may at any time and in its absolute discretion cancel or suspend Friendlies Membership, or modify and withdraw Friendlies Membership. Friendlies will not be liable for any loss or damage that may arise by reason of its conduct, or if a participating Friendlies Pharmacy ceases to be a participant in the Friendlies Membership.
  14. To the fullest extent permitted by law, the Issuer makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the communications and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose.
  15. Friendlies pharmacies are not permitted or authorised to make any representation, warranty or statement on behalf of the Issuer in relation to the Friendlies Membership and the Issuer accepts no liability in respect of such representations, warranties or statements.
  16. The member agrees that the Issuer will not be liable for any special, indirect, incidental or consequential losses or damages or loss of profits suffered or incurred by the member in relation to Friendlies Membership.
  17. Each member indemnifies the Issuer and its directors, officers, employees, consultants, agents, and affiliates for and against any member or third party claims, liability, damages, loss or costs arising from or in connection with the use of Friendlies Membership or a breach of these Terms and Conditions by the member.

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